How to remove tamper code for prepaid meter in kenya. html>cl ​

O BOX 48321 - 00100 GPO,NAIROBI: RGTS Remittance/Direct Credits: No. You will get a response – “Good”. This code is provided by Straton Prepaid and is essential for resetting the meter. The exercise is basically a meter software update process aimed at… Mar 3, 2022 · Hi, dear esteemed customers, in this video we walk you through our process for getting access to tamper codes for your prepaid meter and how you can also cle Oct 6, 2017 · Please anybody with helpful information should kindly assist Thanks. How to get hexing meter reset code? How To get a tamper reset code for your hexing prepaid meterIn this video, we'll guide you through the process of obtaini Dec 14, 2023 · The tamper code for your Conlog prepaid electricity meter can only be provided by your electricity supplier. (or the # button). The update targets 7. The test continues to step through the sequence automatically, briefly displaying the data shown for each step. Between the meter tampering and then the act of bypassing there's a good chance City Power could open a case of fraud. It means when you encounter the tamper error, you will need to do the following; Jul 8, 2024 · Step 02: STS Prepaid Meter Upgrade Process • To upgrade your meter, you need a Key Change Token-KCT (a special ‘reset’ token) to be loaded on vour meter. One-Off Process: Remember, the meter upgrade is a one-time action, ensuring the enhancement of your meter’s functionality. If you have a problem recharging your prepaid meter, simply take the following steps to rectify it. Use the following pairing/activation codes: For Huawei, 007; for Mojec-PLC, 5258 followed by 5th to the 12th digit of the meter serial number (MSN); Mojec-LORA, 5254000 followed by the RF number and send. Dec 17, 2020 · Resetting your PHCN prepaid meter is especially important for first-time users who are trying to load the meter for the first time. This new solution simply allows you to load up units on your prepaid meter and gradually use it until the next recharge. • You will receive three (3) sets of 20-digit token upon vending as from November 1st, 2023 • Input the first set of 20-digits token (KCT 1), this will wipe off the old meter settings Jan 24, 2020 · Actaris Prepaid Meter. If for some reason you do not know your Kenya Power meter number you can retrieve it from the prepaid meter box. Jul 27, 2023 · 2. Petroleum Forecourts such as Engen, Total, BP, Caltex, Sasol & Shell and various Convenience Stores – 7/11, Friendly Grocer, Spaza Shops etc. The system would see customers recharge their electricity using a code similar to that of airtime scratch cards. Once completed, it won’t impact your current meter units or usage. You must press the numbers on the UIU keyboard and then press the enter key to confirm. SHENZEN. Perhaps, one of the major concerns of the prepaid meter solution is the unlawful practice of tampering with electricity meters and cables, any Hexing meter model seems to be most common in many households. Step 04- Remove the Tamper Tag. 2: STANDARD CHARTERED BANK OF KENYA: Bank: Branch:Harambee Avenue Account Name: Kenya Power & Lighting Co. 6. Dial *977# or +254 203201000. How to switch from post-pay to prepaid KPLC meters Jul 2, 2023 · To enter your electric meter code, you must use your UIU, which communicates with your meter. Plc Account:0104074121608 Swift Code:SCBLKEN Bank & Branch Code:078 Currency:KES: RGTS Remittance Jul 2, 2023 · What are MOJEC Prepaid Meters? MOJEC prepaid meters are smart meters that allow customers to pay for electricity in advance. Contact your provider to find the nearest location to prepay and get the token/code to restart the meter again. There are two ways to recharge your prepaid meter: online and offline. Following the steps outlined in this article, you can upgrade your prepaid meter, enjoy the benefits of improved energy efficiency, and avoid issues with your prepaid meter. This action will initiate the reset process and clear the Mar 8, 2021 · Hello, My Hexing 310p meter went into tamper mode as I accidentally back fed some power. Nov 2, 2021 · MOJEC Prepaid Meter is one of the commonly used meters in Nigeria. Oct 28, 2023 · Keep track of your electricity consumption and monitor your prepaid meter balance to avoid running out of credit. HEXING. Once it also accepts key in the meter number. An activation code is a set of two 20-digit numbers. This number is unique to your meter and ensures that your purchase tokens are correctly allocated to your account. Mar 27, 2024 · Hexing Private Prepaid Electricity Meter Tamper Reset Procedure. I. Input additional numbers and press enter. 2. Dec 7, 2020 · How Can I Resolve a Meter Tamper? The only way to remove a tamper mode on your meter is by requesting for a tamper reset token from your distribution company. Have you forgotten your prepaid meter account number? The codes to retrieve the Kenya Power meter number depend on the make of the meter box you have. If this is the case please contact the Citiq Prepaid Call Centre for Hexing split prepaid three phase meter with remote Customer Interface Unit using the Power Line for communication (PLC). It complies with STS/CTS standard and DLMS/COSEM open protocol. Connect the C. To get this code, kindly contact your distribution company directly. Additionally, you require the Hexing meter Tamper Code to Jul 9, 2022 · KPLC Universal Tamper Code. Conlog Intech prepaid Meter. 4 million meters will be upgraded and listed the steps to update prepaid meters The electricity distributor noted that customers will receive two codes via the short message service (SMS) Once a customer receives an SMS to update their meters from Kenya Power, they will key in the codes to reset and update them Electricity can be purchased at national retail outlets which includes all Pick ‘n Pay, Shoprite & Checkers and Spar. There are some codes that are standard on all of this particular prepaid meter type. Why is Update Token Meter Yako necessary? Jun 4, 2024 · By understanding the causes of meter tampering, knowing how to identify your supplier with your meter number, and following the correct procedure to obtain a tamper reset code, consumers can effectively manage and resolve issues with Hexing prepaid electricity meters. Kenya Power Vacancy. If you have a prepaid meter from KEDCO, you need to recharge it regularly to avoid running out of power units. Photo: Straton Prepaid. Dial #100 then press # or enter. Sep 4, 2020 · So keep trying until the meter stops beeping. Customers may select one of the following options to obtain Metro Codes to recharge their meters: (transactions valid in the UK only, minimum £5) Cash or Card at PayPoint Take your meter card or 19 digit PayPoint barcode to any store with this PayPoint logo Jan 4, 2024 · 4. LGG160D is a single phase DIN-Rail prepaid meter which is configurable for power grid monitoring, load controlling, tamper monitoring and vending. Keep in mind that your Hexing prepaid electricity meter may have entered “Tamper Mode” if it suddenly stops supplying current or power yet you still have money in your Hexing prepaid meter. It can be triggered by various events, such as a power surge, power outage, or an attempt to bypass the meter. Obtain your Meter Number: Your meter number is a unique identifier for your prepaid meter. Dial 804 and press # or enter. Jul 18, 2019 · Here are the steps to clear or stop the beeping sound on the different models of prepaid meters. So far, KPLC has introduced the prepaid billing services to offer customers convenience and control over their electricity bills. There is no universal tamper code for all Conlog meters. During this contact with your disco, you’ll be instructed on how to load the code. Additionally, you require the Hexing meter Tamper Code to Jun 5, 2024 · Damaged meter components: In rare cases, the meter’s internal parts could be damaged or faulty. Input Pairing Code: Use the pairing code 59698686 to establish a connection between your Customer Interface Unit (CIU) and the prepaid meter system. Their prepaid meters offer convenience, but encountering error codes can Nov 20, 2023 · Tamper mode is a protective feature designed to prevent unauthorized access or tampering with the prepaid meter. Upgrading your prepaid meter is vital in managing electricity consumption and reducing energy bills. It ensures that the units are safe by preventing replication in the system. Jul 2, 2023 · Conclusion. or Banks – FNB: ATMs & Mobile Banking or ABSA: Mobile Banking. Feb 21, 2024 · Identify Meter Sharing the Same Phase: Approach a neighbor or someone within the same floor to find a meter sharing the same phase as yours. Step 1. If it does so it will go into Tamper Mode and stop supplying electricity. co. Feb 29, 2020 · Call the customer care agent of your power distribution company and have them give you a 20 digit number (tamper code) that you can input in the same way that you recharge and your power will be reconnected. For instance, M-PESA allows a maximum of Ksh—35,000 per transaction. First, two key change tokens will be generated for each individual prepaid meter. Continue reading to learn more about the MOJEC prepaid meter codes and how to troubleshoot and fix any issues you may be having with the meter. What are KPLC prepaid meters? As electricity became a necessity, the Kenya Power and Lighting Company (KPLC), now Kenya Power, connected households to the grid and installed post Nov 16, 2020 · If you have a new meter, you’d need to initiate activation. To stop its beeping, just press the Enter button for about three seconds. Thanks a lot. The update will not impact existing tokens that are already loaded into the meter. We hereby wish to make it clear to customers that rectification of clear tamper mode is FREE A customer purchases electricity token and credit units to his meter by typing a given code on the meter’s customer interface unit screen. Jul 1, 2024 · This article focuses on how to update your Kenya Power prepaid token meter. What is 'Update Token Meter Yako'? Update Token Meter Yako is an exercise targeted at all prepaid meters where a code is used to uniquely identify each prepaid meter token that is generated at the point of purchase. The tamper code is a 20-digit number configuring your meter by clearing it from tamper mode. Jan 13, 2024 · Correct Meter Number: Double-check your meter number before confirming the transaction to avoid sending tokens to the wrong meter. Step 4: Enter the Tamper Reset Code. Mar 5, 2024 · But, Straton Prepaid has a FAQ page for most popuar prepaid meters supplied in South Africa here: Straton Prepaid Meters FAQ’s. The current number of units you will get for N1000 is 13. If the tamper tag is secured with zip ties, you can carefully cut them using wire cutters. Hexing Prepaid Meter Jun 21, 2018 · Important information on clearing “Tamper Mode” on pre-paid meters. We have added an online registration form below for you to complete. Once you have obtained the 20 digit tamper reset code, follow the instructions provided by the customer support team to enter the code into the Hexing meter. I will do it. USSD & Telephone Number . Page 16: Set Options Register (Meter-Specific, Proprietary Token) Tamper mode is one of the most common issues with MOJEC prepaid meter problems is tamper code. Aug 9, 2019 · Usually, energy credit is recharged with a 20-digit pin code. 5. It has come to our attention that the clear tamper code on prepaid meters is being sold to customers by some unscrupulous elements to extort money from unsuspecting customers. This article gives a detailed explanation of how to load a token on CONLOG PREPAID METER and how to rectify a mistake. If you want to know inhemeter codes KPLC or want to know your KPLC meter number, the process is simple and the good news is you can easily retrieve the meter number from the prepaid meter box in your house. Present them with your card which carries your meter number; Request for the credits you can afford Jun 4, 2024 · We are looking for a certain standard and provide these handy hints to help you: Answer the 5W’s and 1H: Who, What, When, Where, Why and How. Feb 21, 2024 · Discover four easy methods to remove bypass in your KPLC token meter, including power cycling, checking wiring connections, requesting a tamper code, and visiting Kenya Power offices for assistance. How Many Digits Is Prepaid Meter Token? A prepaid meter token is 20 digits in number. They are designed to provide accurate and reliable measurement of electricity consumption, as well as to prevent meter tampering and bypassing. This reset token is a 20 digit code. Alternatively, you can go to the nearest power distribution company and get the code in person. Page 19: Meter Test Token (Non-Meter Specific) Step 11 Step 12 Tamper Status Average Power Consumption. This is also one of the most used meters in Kenyan homes. Dec 9, 2020 · As the use of prepaid meter is gradually taking over the electricity industry, so also is the rise in trouble using the prepaid meter device. 4. When tamper mode is activated, the meter will stop supplying electricity until the issue is resolved. Existing tokens unaffected: The update will not affect any existing tokens on the Mar 4, 2023 · Notably, a tamper code is a 20-digit number provided by Kenya Power that configures your meter by clearing it from tamper mode and restoring it to its default state. Dial 100 then # or enter. May 22, 2018 · Kenya Power has been on the forefront in digitalizing their services. 1. 3. Jun 13, 2024 · Kenya Power revealed that 7. To enquire about a job vacancy in the Kenya Power Company contact their Contact Center via their hotline numbers 95551/ 0703070707/ 0732170170 for service-related inquiries. customercare@kplc. Request KPLC Tamper Code: Press 59698686 followed by meter number. Confirm the validity of your meter. Jul 2, 2023 · Once you have received the KCT code, you need to load it on your IKEDC prepaid meter to complete the upgrade process. If the beeping is due to a tamper alert, address any tampering concerns promptly and secure the meter against further Jul 18, 2024 · National Contact Centre. Jan 31, 2022 · Trouble Recharging Prepaid Meter. So there is nothing to worry about. You can also long press the # button to mute the sound. May 13, 2024 · In Kenya, Kenya Power and Lighting Company (KPLC) manages electricity distribution. You can stay in your house and have a power outage due to tamper mode. You can also try the following: Water Supplier Website: Most water suppliers have a website with customer resources. Step 3. Contact KPLC customer service to test and repair/replace the meter if the above steps do not resolve the issue. Jul 2, 2023 · In this article, I will explain what MOJEC prepaid meters are. Once removed, the meter is restored to its operable state, and you can enter your token. It is typically used to assist meter installation personnel by ensuring that the load remains disconnected and the tamper detect sensing switch function disabled (meter decommissioned). Its not prepaid but normal pay as you use one. Have the C. Jul 2, 2023 · To upgrade your AEDC prepaid meter offline, follow these steps: Visit any AEDC office close to you or call their hotline at 08039070070; Once you visit their office, request KCT tokens for your prepaid meter. The IBEDC prepaid meter code is a 20-digit meter code that allows users to recharge prepaid meters. Hexing Prepaid Meter Tamper Code. Itron 4. If you would rather email or WhatsApp a completed form, you can download it below. This is the easiest in terms of stopping the beeping. It was born out of a personal experience dated 08/12/2020. To stop the beeping sound on this meter you need to press 812, then hash (#), or press 812 then “Enter”. How to Fix the kplc CIU connection failed. Nirav If your meter has the name “Nirav Star Instrument” printed on it, just press 1037 then hit “Enter” button 3 times. Jun 13, 2024 · Customers are required to ensure all previously purchased tokens are loaded to their meters before keying in the reset and update codes. The process of upgrading your prepaid meter involves a straightforward series of steps. 4 million prepaid meters. Kenya Power does not charge to provide the code for its clients. Oct 29, 2019 · If a meter is in tamper mode, the utility can figure out the reason by simply reading the log-file inside the meter. U token meter to a wall socket and switch it on. As the customer uses electricity, his/her credit balance is reduced each day until the units are exhausted prompting the customer to top it up. Next, you will be asked for an account number. Transaction Limits: Be aware of the transaction limits on various platforms. Once it accepts press 1275 4194 1448 6450 5970 then Ok. Step 3: You will see your account details and your current balance on the next page. You can typically find this number on your meter itself or in the documentation provided by your electricity provider. Jun 4, 2024 · By understanding the causes of meter tampering, knowing how to identify your supplier with your meter number, and following the correct procedure to obtain a tamper reset code, consumers can effectively manage and resolve issues with Hexing prepaid electricity meters. This is one of the most used meters in Kenyan homes. ACTARIS. How Do Prepaid Meter Codes Work? Prepaid meter codes are 20-digit codes containing a certain amount of units deducted from your meter as you consume electricity. Jul 2, 2023 · How to Recharge KEDCO Prepaid Meter. Discover the easiest way to register your Citiq Prepaid meter(s) today! With our simple and hassle-free registration process, it has never been easier to register your prepaid meter(s). Jul 8, 2024 · To ensure continued access to electricity services, it is imperative that all prepaid meters undergo a key change and memory reset before the approaching November 24th deadline. Kenya Power and Lighting Company (KPLC) is currently in the process of updating all pre-paid token meters before the global deadline that is 31st August, 2024. Having witnessed a remarkable turnaround in design recently, the prepaid meter seems to be on track in delivering excellent prepaid meter services to its customers. Conlog Intech Meter. Your KPLC Prepaid Meter Number: The Identifier. The Universal Tamper code helps you to unlock KPLC token meter. (1) Beware Dont Pick A Number That Start With +92 Or +381 Code Cos Its Wangiri Scam / 6 Ways Technology Has Actually Made You Lazy / How To Play Bet9ja And Win Big,next Season Start From August 2016 . To stop the beeping of your Actaris meter, just long-press the enter button. How to check token meter number. The Kenya May 10, 2023 · By relying on the prepaid meter, it means customers pay for electricity upfront just like loading airtime on mobile phones. The best way to solve this problem is by contacting MOJEC customer service. Apr 5, 2007 · Tshwane prepaid meter problem / fault finding checklist: Now test the KY124 keypad using the following codes: looked at that indicator and said my meter is in tamper mode, and that it Jul 9, 2024 · Two codes via SMS: Customers will receive two codes from Kenya Power via SMS: a reset code and an update code. Step 1: Type 990 and press Enter. If you encounter any issues with your prepaid meter or have questions about the token purchase process, contact Kenya Power's customer support for assistance. If you call, request the KCT tokens to upgrade your prepaid meter, which will be sent to your mobile number. Does anyone know the tamper reset token / code I can use in order to clear the tamper condition? Jun 12, 2024 · Key in code 1 to Reset2. Our devices help you monitor your usage hence help you make quality decision guide you when to plan to budget for them There are two ways to detect signs of prepaid meter tampering: The first is that the meter will attempt to detect whether somebody has attempted to interfere with the operations of the meter. Meter Software Revision Number. With technology all around us, our meters, water meter, gas meter as well as the electric meter are smart. Load tokens first: Customers must ensure they have loaded any previously purchased tokens onto their meters before entering the reset and update codes. If your prepaid meter uses a card, take it out, wipe it gently Sep 9, 2022 · The Hexing prepaid power meter reset code is 008 to begin. Can I get the tamper code online please? Re: Prepaid meter tamper mode, how do I solve this online? by Gkshy2011 ( m ): 6:40pm On Jan 12 , 2022 Mar 8, 2023 · Below is a life-hack on how to check my KPLC prepaid meter number online in Kenya for various meters as indicated below: 1. Note: Be sure to follow the steps based on the model of your meter. Step 3: Click “Next” to retrieve your KCT instantly. Important Points to Note. Step 2. Step 4. 01 – Meter in tamper mode BEC23 Technical Manual Page 20: Section 9 : Installation Of The Meter Mar 27, 2024 · Hexing Prepaid Electricity Meter. 97771 or 0703 070 707 | 0732 170 170. If any of the above codes is not working for your KPLC prepaid meter Jun 13, 2024 · All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens after the deadline date. Jan 1, 2024 · KPLC Prepaid Meter Codes: From experience, we can often forget or be unable to locate KPLC Prepaid Meter Codes. ke 1. And activating a new meter requires an activation code. Press 59698686 followed by meter number then press Ok. . Email Us. 00 – Meter not in tamper mode If positive credit the disconnection device will open and close again. With this code, you can either recharge with the prepaid smart card or recharge your prepaid meter online. Specifying Your Purchase Amount Jan 15, 2024 · If you are having difficulties after linking your NIN with your meter number and your meter still says failed when trying to load token, Try this; Put a lithium battery in the meter box and connect it to the power source and wait for it to connect successfully, it worked for me this way, Note: it may not work without battery in the meter box and keep saying failed. Step 8: Customer Support. May 16, 2024 · Contact KPLC and share your meter number, contact information, and exact location with landmarks for booking. Before you will be able to recharge, you will have to configure your Smart Card at any OBEDC office or outlet. The STS dispenser test token is a non-meter specific code, used to perform a series of tests on the meter. Ensure that there are no unauthorized modifications or tampering with the meter. Prepaid electricity tokens give consumers powers to monitor and regulate electricity consumption in the home. This 100A meter is used as an integrated or split meter, is STS compliant and features tamper protection. To load the KCT code, you need to follow these steps: Ensure there’s power, press any button on the meter to make it come alive. In some cases, clearing a tamper condition on a Hexing meter may require a tamper reset code. It offers a plug and play module and an advanced anti-tamper solution to help utility increase the revenues and decrease the line loss. The Hexing prepaid power meter reset code is 008 to begin. CONLOG. Code for resetting your PHCN prepaid meter in Nigeria. The Three Phase HXE310-KP is an integrated meter with an optional remote keypad. Oct 21, 2021 · KPLC prepaid meters installation was launched way back in 2009 and rolled out later. Private Prepaid Meters Sequence of Events: Landlord identifies a need to manage a tenants electricity consumption and recover the cost of electricity used (the typical scenario is a flatlet attached to a property). Jan 12, 2022 · Our prepaid meter disconnected since Monday morning I think it is tamper mode, and I think it has some kind of digits they use to put for it to pick again. Nevertheless we are receiving on daily base requests for "Clear Tamper Token". Step 2: Then Type 0000 and press Enter. Check out the different ways on how to recharge your KEDCO meter (prepaid) below: How to Recharge KEDCO Prepaid Meter Online Mar 31, 2017 · Hi there the meter Is most faulty and needs to be replaced the landis & gyr Meter’s the relay in the meter is probably faulty causing the meter to think it is tampered with when the relay This is a non meter specific number. What you need This procedure needs you to be at Jul 2, 2023 · Once you have received the KCT code, you need to load it on your IBEDC prepaid meter to complete the upgrade process. Step 3: Obtain the Tamper Reset Code. Scratch or Enter the Voucher Code: Once you have your voucher, scratch off the protective layer on the back to reveal a code or The tamper code is a 20-digit number configuring your meter by clearing it from tamper mode. Key in code 2 to UpdateIt's simple and FREE!," a text from Kenya Power read. The Prepaid meter update exercise is free of charge. Step 2: You will need to enter your account number or meter number and click on the “Continue” button. Oct 23, 2022 · If the wires are lose you can easily fix them in their right position and your meter will display as required. Verify Tamper Alerts: Prepaid meters may have tamper detection features that trigger beeping if someone attempts to tamper with the meter. Go to any dealer outlets or disco offices close to you with your smart card. Please be aware: Utility providers rely on proper sealing of meters with very strict procedures in place and the meters are designed such that all tamper will be easily visible to allow prosecution of trespassers. Highlights Sep 13, 2023 · IBEDC Prepaid Meter Codes. Congratulations, your meter is active. Here, enter your KPLC prepaid meter number. U (token meter) connected to a wall socket and switched on. Contact Qualified Electrician or KPLC: Seek professional assistance if the issue persists. Jul 2, 2023 · Step 1: Visit the IKEDC Online Payment Portal website. Press 65 then enter. A tamper reset token is a code that configures your meter by clearing it from a tamper mode and restoring it to its default state. To load the KCT code, you need to follow these steps: Ensure that your meter is connected to a power source and switched on. Jul 2, 2023 · How Many Units Is 1000 on Nigeria Prepaid Meter? Recently, the units for N1000 worth of light have seen a decrease from 20 to 13. Below is a step-by-step guideline on how to activate a new KPLC token for the first time. 6 units. Landlord installs a private prepaid meter in the flatlet provided by Straton Prepaid. So, how do you fix the prepaid meter not connecting problem? Jul 8, 2024 · Step 2: Enter your meter number on the portal. This action will initiate the reset process and clear the Oct 10, 2020 · If it were me I'd remove the meter bypass immediately which is obviously theft/fraud, even if it means you're living without power and to be honest, if I were you I'd go speak to someone and get legal advice. Feb 21, 2024 · Verify Meter Number: Dial the appropriate code for your meter type. Remove the tamper tag from the electric meter once the attachment mechanism has been loosened or cut. Below are the six simple steps to recharge your meter and the codes you need to input. To stop the beeping, just press the delete or rather backspace button on the meter for 3 seconds. We will issue a 20 digit tamper reset code. Hence, it is no surprise that electricity distribution companies have been patronising MOJEC. Aug 26, 2023 · Swift Code:KCOOKENA Bank & Branch Code:11035 Currency:KES Bank Address:P. Now it disconnected the supply via contactor. Take your time and exercise caution to avoid any accidental damage to the electric meter or its components. dr ed ck ei rt du nh cl ww bp